Privacy Policy

 

Effective Date: September 2025

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Heriot Row Holdings LLC (“we,” “our,” “us”) values your privacy and is committed to protecting the information of all individuals and businesses we interact with, including property buyers, sellers, subcontractors, and real estate agents. This Privacy Policy explains how we collect, use, and safeguard personal and business information when you engage with us through our website, in person, or through professional transactions.

When you provide information—such as your name, contact details, business information, or property-related documents—we collect and use that information to respond to inquiries, evaluate potential acquisitions or sales, manage renovation projects, and coordinate services with subcontractors and real estate professionals. We may also collect general data through our website, such as IP addresses, browser types, and site usage information, to better understand how our website is used.

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The information we collect is used primarily to conduct property transactions, manage renovation and construction projects, maintain professional relationships, and improve the services we provide. We do not sell or rent personal or business information. Information may be shared only with trusted service providers, subcontractors, or business partners who assist us in carrying out our work, and only to the extent necessary to complete transactions or projects. We may also disclose information if required by law or to protect our legal rights and safety.

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Our website may use cookies or similar technologies to improve browsing experience and track site usage. You may adjust your browser settings to refuse cookies if you prefer. You also have the right to opt out of any marketing communications we send, and you may request access, correction, or deletion of your personal information at any time by contacting us.

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No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying UNSUBSCRIBE or STOP. Message and data rates may apply.

You agree to receive Customer Care messages from Heriot Row Holdings. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying UNSUBSCRIBE or STOP. For help, reply HELP
You Can also email us at Help@hrholdingsllc.com.

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We take reasonable measures to safeguard the information we collect, but no method of online transmission or storage is completely secure. While we work with care and professionalism, we cannot guarantee absolute protection of all data.

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

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Heriot Row Holdings LLC
Email: Help@hrholdingsllc.com
Phone: 216.516.1881
Address: 815 Superior Ave E Suite 1618

Cleveland, OH 44114